The lecture covers the following topics:
2. The analysis of services in tourism is an example of a tourist enterprise - a travel agency.
3. The importance of customer service in the activities of tourist enterprises (travel agencies, airlines, gastronomy companies.
4. Building business relationships with clients in the tourism industry.
5. Employee profile of a travel agency, airline, gastronomy companies.
- Преподавател: Katarzyna Nocuń